Project Overview
Halo Mental Health provides mental health urgent care services, helping individuals access timely support and treatment.
Webxhives was engaged to support the company's website improvements, with a focus on refining the patient experience, improving treatment page layouts, and planning better digital lead management workflows.
The Challenge
Halo Mental Health needed a clearer and more consistent website experience for visitors looking for mental health services.
The team also wanted to explore improvements to its admissions technology, including lead capture, two-way communication, and follow-up automation.
Our Solution
Our engagement covered website UX planning, design direction, and technical recommendations.
Key Areas of Work
- Review of existing website structure and user experience
- Design planning for condition and treatment page templates
- SEO-conscious page layout recommendations
- Homepage “In the Press” section concept
- Planning for embedded interviews and external media links
- Admissions technology stack evaluation
- Recommendations for lead capture and follow-up automation
- Two-way SMS and email marketing workflow planning
Project Outcome
We prepared and submitted a technical stack evaluation and improvement proposal, which received positive feedback from the Halo team.
Following discussions with the leadership team, Webxhives was engaged to support the website, beginning with treatment page template improvements and a proposed homepage press section.
The engagement established a foundation for further website and digital experience improvements. The available project correspondence does not confirm the final implementation of every proposed feature.